Let’s start with thing I found frustrating shall we
1) When did Cast members stop wishing you a magical day/night? I only heard this 20-30 % of the time.
2) When did the CM start pointing with one finger?
3) When did the CM get take an elevator before allowing the guest to go first?
4) New housekeeping schedule is a joke, every other day but doesn’t include making up the beds
5) Wi-Fi signal not strong enough outside your room to use your phone to open the door. I was lucky I had my magic band- Yes I paid for it but the guy next door waiting outside his room with his son while his wife went to the lobby for help.
6) Running out of forks at the food court- who’s job is it to refill these
7) Calling my mobile order ready only to find out they are out of Coffee (Rosie's All-American Café)
8) Trying to schedule attractions at 7am App or infrastructure is not robust enough to handle the traffic. I found it easier to only fill in the attractions "the night before" you want to pick right at 7 then add your others – this way you don’t need
to scroll down at 7:001 to find it while other are booking their spots.
Now for the new things I tried and found to add to my Disney trip experience YMMV.
1) “Rise of the resistance” the ride is awesome but the cast member who got me an opening after the app bombed out in the morning was terrific.
2) The Sky liner in general, the CM were very helpful and does this thing move a lot of people although it did break down twice while we were these. Not for long but we did start to switch to another line then take the boat.
3) Dinner at Cinderella’s Royal table
4) Riding the Carousel - first for me
5) All the update I noticed from my last trip in 2018 paint and colors seemed brighter crisper
6) Genie plus worked as expected during the day was able to ride everything we wanted, like I said above it can be hard to book Rise right at 7am.
7) I really liked Remy’s and Run away rail road both solid rides I paid for Remy’s and had G+ for the whole trip so I was able to utilize the LL option.
Some of frustration above may seem trivial but the total price tag wasn’t but I understand what I’m signing up for when I book the trip so I have no right to complain about the price but if you tell me for $10 more I could have housekeeping every day I might sign up for it. I was told none of it is a staffing issue which make me believe all the shortcuts are just to make an extra buck. Who knows? But everyone I spoke with said it’s all coming from the top down.
Trip 14 in the books and I’m sure these will be another in the future.
Have a Magical day everyone
