Changes coming to Disability Access Service (DAS), Pre-arrival DAS + 2 rides & return times in MDE!

[Liquid Ice]

Changes are coming to DAS this fall at the same time Genie rolls out!

https://disneyworld.disney.go.com/guest-services/disability-access-service/?CMP=ILC-DPFY21Q4wo0812210818210024C

The biggest changes are that you will be able to do a video call with a Cast Member to obtain for DAS up to 30 days before your trip begins! If you qualify, it sounds like that CM will also be able to pre-book up to 2 DAS experiences for you, where you will be able to go to that ride at a particular hour (almost like the old Fastpass+ system).

You'll also be able to use the MDE app to obtain a return time for a ride instead of needing to go to the ride to get the return time (although you can still do that). It says you'll also be able to change or delete a return time as well in MDE!

Coming Soon: 2 Exciting New Features
These options will be available in addition to our existing, in-person DAS program.
Pre-Arrival Registration and Planning via Live Video Chat
This fall, we’re introducing a new option to register virtually with a Cast Member via live video chat as early as 30 days in advance of a park visit.
During your chat with a Cast Member, you’ll also have the opportunity to select up to 2 experiences per day (subject to availability) using our new DAS Advance planning option. Please keep in mind that DAS Advance selections must be booked at least 2 days prior to the day you plan to redeem them, and you will not be able to make selections on the day of your visit.
If the experience you want is available, you’ll be given a one-hour return window to redeem during the day of your visit. Any selections you make will appear as plans on the My Disney Experience app or on this website.
Please note: at this time, live chat will be offered in English only.
Same-Day DAS Return Time Self-Selection Tool
A new way to request return times is also debuting this fall. In lieu of having to physically go to an experience or to a kiosk to obtain a return time from a Cast Member, Guests registered in the DAS program (and their party members) will be able to make return time selections right from the My Disney Experience app during the day of a park visit.

I think with paid Fastpass coming - this may open the door for abuse of the DAS system, but Disney has noted if you're caught abusing the DAS system you will be banned from the parks!

What happens if any of the statements made by a Guest in the process of registering for DAS are found to be not true?
If Disney determines that any of the statements a Guest made in the process of obtaining DAS are not true, the Guest will be permanently barred from entering Walt Disney World Resort and the Disneyland Resort, and any previously purchased annual passes, Magic Key passes, tickets and other park products and services will be forfeited and not refunded.

[Happy2012]

Changes are coming to DAS this fall at the same time Genie rolls out!

https://disneyworld.disney.go.com/guest-services/disability-access-service/?CMP=ILC-DPFY21Q4wo0812210818210024C

The biggest changes are that you will be able to do a video call with a Cast Member to obtain for DAS up to 30 days before your trip begins! If you qualify, it sounds like that CM will also be able to pre-book up to 2 DAS experiences for you, where you will be able to go to that ride at a particular hour (almost like the old Fastpass+ system).

You'll also be able to use the MDE app to obtain a return time for a ride instead of needing to go to the ride to get the return time (although you can still do that). It says you'll also be able to change or delete a return time as well in MDE!

Coming Soon: 2 Exciting New Features
These options will be available in addition to our existing, in-person DAS program.
Pre-Arrival Registration and Planning via Live Video Chat
This fall, we’re introducing a new option to register virtually with a Cast Member via live video chat as early as 30 days in advance of a park visit.
During your chat with a Cast Member, you’ll also have the opportunity to select up to 2 experiences per day (subject to availability) using our new DAS Advance planning option. Please keep in mind that DAS Advance selections must be booked at least 2 days prior to the day you plan to redeem them, and you will not be able to make selections on the day of your visit.
If the experience you want is available, you’ll be given a one-hour return window to redeem during the day of your visit. Any selections you make will appear as plans on the My Disney Experience app or on this website.
Please note: at this time, live chat will be offered in English only.
Same-Day DAS Return Time Self-Selection Tool
A new way to request return times is also debuting this fall. In lieu of having to physically go to an experience or to a kiosk to obtain a return time from a Cast Member, Guests registered in the DAS program (and their party members) will be able to make return time selections right from the My Disney Experience app during the day of a park visit.

I think with paid Fastpass coming - this may open the door for abuse of the DAS system, but Disney has noted if you're caught abusing the DAS system you will be banned from the parks!

What happens if any of the statements made by a Guest in the process of registering for DAS are found to be not true?
If Disney determines that any of the statements a Guest made in the process of obtaining DAS are not true, the Guest will be permanently barred from entering Walt Disney World Resort and the Disneyland Resort, and any previously purchased annual passes, Magic Key passes, tickets and other park products and services will be forfeited and not refunded.

I really hope they stick to their statement regarding false statements!
As a caregiver for a young man that has difficulty waiting in line this was a great benefit to us when we took him in 2019. He honestly had a great time!
This new system seems like it will open it up for abuse, especially with the new pay option. I really liked the old way as it allowed him to learn he still had to wait (you waited the posted wait time then got to return but you didn't have to be in the physical line) but he didn't have to be in a slow moving line.
When we go back with him (hopefully next year) we will continue to utilize the walk up wait but will probably sign up ahead of time as I am a planner and like to have everything figured out before hand.