two weeks ago just before booking our last minute trip, my husband made it very clear. He didn't want to even consider going if hot tubs weren't available. We've always enjoyed soaking in the hot tub after walking through the parks for hours. It's not vacation for us without it! So, before I booked, I called to MAKE SURE hot tubs were open. Their response was "YES! All of our pool facilities are open for use and the hot tubs are open.". I called our resort directly (Royal Pacific).
Today, after walking for hours we excitedly got our suits on, ready for a soak in the hot tub. NOPE. They aren't open. Huh. What in the world was this lady I spoke to on the phone thinking when she gave me false information? I mean, I get that they can't control the rules around COVID...but if it's not open, tell us it's not open!
This information literally would have made us choose different dates for our trip (like waiting until hot tubs were open!).
Just a heads up for the rest of you so you aren't expecting to use hot tubs here any time soon.
